Job Customer Service Supply Chain And Planning Executive - PT Katexindo Citramandiri, KBN Cakung

PT Katexindo Citramandiri (PMA garment factory) located at KBN Cakung, is a member of TAL Group - world leader in producing innovative clothes that combine style, comfort and function. Our group specialize in the manufacture of quality men’s and women’s garments for the world’s leading brands. Currently we produce 1 out of 6 dress shirts sold in the USA. 
In our company, we know that hiring the right people is big part of what makes us a successful company. We are always looking for highly motivated people to be developed in our dynamic yet challenging environment. 
Currently, we are looking for suitable candidates to fill the post of : 

CUSTOMER SERVICE SUPPLY CHAIN & PLANNING EXECUTIVE 

Responsibilities: 
  • Will act as bridge between Customers, the Plant, Corporate Sales, and Suppliers 
  • (also called as Production Planning and Inventory Control – PPIC) 
  • Liase with customers to follow up orders mostly by emails and ERP system. 
  • Ensure fabric, sub-materials, and information are available on-time to the Factory to support on-time delivery of samples and bulk garments. 
  • Customer order servicing: Maintain and update customer’s manual / SOP based on customer’s updates, handle customer requirements, proactively communicate to the customer on product design and / or Production. Bulk status updates, Customer Inquiries, Customer Communication ( Fully understand and respond to all points in customer’ communication). 
  • Handle order confirmation and details, Order Reservation, and monitor production plan. 
  • Customer connection and continuous Improvement. 
  • Build Internal Customer Engagement; build effective working relationships with internal customers, etc. 
Requirement: 
  • Male/Female 
  • Holding minimum S1 Bachelor degree from reputable university (would be preferable)
  • Having experience Min 2 years in Garment field (Preferable) 
  • Proficient English both oral and written 
  • Have a Good Communication Skill 
  • Customer service oriented 
  • Have a good negotiation skill 

You can also submit your application with a comprehensive resume, a recent photograph, transcript pertinent record and any related with job application via post with the position code on the left above corner envelope to : 

HCM Dept. PT. Katexindo Citramandiri
KBN Cakung Cilincing 

Jakarta Utara 14140, 
Indonesia
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